Common questions
Practical things — money, timing, what you need. How the event itself runs is in How to participate.
Tickets and money
What does it cost?
Full price is $149. Anyone may take 25%, 50% or 75% off depending on where they live — honor system, no questions asked and no paperwork. That brings the deepest rate to about $37, and a community partner code takes another 30% off on top.
When do tickets go on sale?
Early September. Subscribers hear first — join the list and you will know before it goes anywhere else.
What if the discount still isn’t enough?
Write to us at hello@ofuexchange.net. We do not turn people away over price, and you will not be asked to explain yourself.
Can I get a refund?
Yes — in full, up to October 29, no questions asked. After that we can transfer your ticket to a colleague, and you get the session notes and digests whether or not you make it live. Processing fees may apply. If something has happened and none of that fits, write to us; we would rather sort it out than hold on to your money.
Who handles the ticket itself?
Ticketing runs on Events.com, so your receipt and confirmation come from there. If your plans change, or you need something the checkout cannot do, email us and a person will sort it out.
Can my organization take part rather than just attend?
Yes — two ways. Community partners share OFU with their network and get free tickets and a discount code for their members (the partner offer), and sponsors support the event and get team seats (the prospectus).
Taking part
When exactly is it, in my time zone?
November 5–7, 2026, in up to three blocks positioned so that each one falls at a reasonable hour for two regions at once. The participation guide lists every block in UTC with local start times, and the portal will show them in your own time. Do not do the arithmetic yourself — the daylight saving changes in early November catch everyone.
Do I have to attend all of it?
No, and most people do not. Come to one block, or to one session inside one block. Nothing is built on the assumption that you were there for the rest.
What do I need to take part?
A browser, a working microphone, and somewhere you can talk. Sessions run on whatever tool the host prefers, and the links all live in one place so you never have to hunt for them. Some tools want an app; the schedule says which.
Are sessions recorded?
Only when the host chooses to record, and you will see that on the schedule before you join. You get written notes from every session either way.
What about accessibility?
We are working on this more deliberately than in past years, and we would rather say where we are than make a blanket claim. Today: every session produces written notes, the schedule shows which tool a session uses so you can check it against what you use, and hosts are asked to turn on captions wherever their tool supports it. Tell us what you need at hello@ofuexchange.net and we will work it out with you rather than after you.
Beyond that we would like to design this with the people in the room. Making online events genuinely accessible is a craft plenty of you practice better than we do, so we are planning it as a pre-event session — if that is your work, come and shape it.
Can I volunteer?
Yes, and it is one of the better ways to arrive. Roles range from taking notes in a session to hosting the lounge during a break. Sign-up opens closer to the event — say hello at hello@ofuexchange.net and we will come back to you when it does.
Something else?
Email hello@ofuexchange.net. A person reads it.
